Autoaid

4 Reviews

2.5/5

What is Autoaid?

You’ve probably come across Autoaid in your search for a consumer or enthusiast-grade OBD scanning tool. Autoaid is a German company that develops a variety of automotive products, including wall box EV chargers, diagnostic tools, and the product we are going to talk about today: their connected car solution. Established in Berlin in 2008, the company says that they’ve gained over 35,000 customers and over 2 million diagnostic reports. 

Autoaid has a range of three diagnostic tools for the consumer and enthusiast user, called the Starter, Pro, and Expert. The starter is the cheapest and offers essential functions for all brands, including the ability to scan all control units, as well as read and delete stored errors. The Pro offers all the features of the Starter, plus an extended function set for all brands that include service reset, checking of sensors and actuators, and other special functions. Moving up to the Expert product grants you true garage-level diagnostics with all the features of Pro, plus more special functions, and premium support. 

One advantage of this ecosystem is that you can choose to upgrade at any time. So, you could start with Starter and upgrade to Pro or Expert at a later stage. These are wired devices that connect to a desktop or laptop computer via its USB interface and connect to your vehicle via a cable to its OBD-II port. The Autoaid Diagnostics+ software is included with your purchase, and a year of free updates is thrown in too, after which updates can be purchased. 

Autoaid also offers a connected car solution with a Bluetooth OBD scanner that plugs into your vehicle’s OBD-II port. However, this device goes beyond a simple Bluetooth OBD scanner, as it has an in-built GSM antenna, GPS module, independent power supply, SIM card, motion sensor, and audio buzzer. This is what sets it apart from regular Bluetooth OBD scanners, as Autoaid’s connected car system can be used for tracking purposes as well as diagnostics. 

Of course, we are not advocating using this product to violate privacy rules or spy on the movements of anyone behind the wheel. Rather, it could be useful to track your driving habits, or if you have a fleet of vehicles, maintain a record of their position. To this end, Autoaid state that they do offer volume prices for B2B customers on request. They also offer a free SIM card and data plan that offers 2MB of data per month, which is ample for this low volume usage scenario.

All Autoaid’s products described here plug into the OBD-II port, which almost every vehicle manufactured since the mid-2000s comes equipped with. In fact, the OBD-II standard started appearing on cars as early as 1996 and is a unified standard, meaning that the port and interface are the same regardless of manufacturer.

Furthermore, there is a set of generic fault codes for the error memory that every manufacturer uses to identify and report significant faults such as those in the powertrain and emissions control systems.

In addition to generic codes, there is a gamut of manufacturer-specific codes which allow manufacturers to incorporate special features pertaining to the specific model. All readers can read generic codes to a great degree, but manufacturer-specific codes are another ballgame. Autoaid claims that their products described here work with 32 brands and over 2,500 models. Their website carries a current vehicle coverage list so you can check if your vehicle is covered before making a purchase.

How do you use Autoaid?

Regardless of which solution from Autoaid you’ve purchased, the overall mechanism is the same. Plug the device into your vehicle’s OBD-II port and connect it to your chosen device, which, if you’ve chosen Autoaid Starter, Pro or Expert, will most likely be your laptop. If you’re using Autoaid’s Bluetooth solution in the shape of a connected car device, you would pair it with your smartphone or login to Autoaid’s web portal and register your device there.

Locating the OBD-II port on your vehicle can be a challenge. Usually, the location will be revealed in the pages of the owner’s manual, or a quick Google search will yield successful results. As a quick guide, it is inside the cabin and will be close to the driver’s area. Underneath the steering column, in the footwell, in the glove box or storage compartment, or behind a marked trim piece lower down are popular locations in most vehicles. Once you’ve found the OBD-II port, simply plug the scanner into it.

Autoaid states that since their service is cloud-based, your scanner must be connected to the internet during the entire period of usage. The software is compatible with Windows 7,8 and 10, but not with Apple Macs.

How much does Autoaid cost?

Autoaid’s Starter solution costs $115. Step up to Pro, and your outlay would be $155, discounted from $199. The biggest discount can be netted with Expert, which typically retails for $679, but has been marked way down to $285 as a New Year Sale.

If you want to upgrade from Starter to Pro, it costs $45, while going from Starter to Expert will cost you $229. If you’re already on Pro and want to upgrade to Expert, it will cost you $195 as part of the New Year Sale, discounted from a whopping $485.

Unfortunately, we couldn’t find any pricing for the connected car solution. The 2G variant, including a SIM card, was marked as “Price On Demand,” while the 4G variant, including SIM card, is still in development, listed as “Coming Soon.”

Autoaid states that their orders are dispatched by DHL and should typically reach the customer within three business days. You get a 30-days money-back guarantee if you’re not satisfied, and Autoaid products carry a two-year warranty which is better than the six months to one year that most consumer and enthusiast-grade products offer.

Where can I buy Autoaid?

Since the company behind Autoaid is located in Germany, they ship their products via DHL all over the world. Your best bet would be to directly purchase from them to ensure that you’re getting an official, legit Autoaid product and not a fake, lookalike, or defective unit. Buying directly from Autoaid also ensures that you will receive the entire gamut of benefits, including warranty and tech support. Amazon is another potential avenue where you can purchase Autoaid products.

Autoaid Reviews

On Amazon UK, Autoaid has an average score of 3.2 out of 5.0. Some users are smitten with it, while others found the software confusing and the interface messy. Another issue reported was that the software can suddenly switch to having instructions in the German language unexpectedly. A similarly average score of 3.3 out of 5.0 can be found on Reviewmeta.

German test site Reviews-test.com has rated Autoaid Expert as 4.6 out of 5.0 with 179 votes

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Latest Reviews

Rated 4 out of 5
July 19, 2022

Does what it says been using it for my VW Passat 2013 and Vauxhall Astra 2014. Cleared many error dashboard lights

Dennis
Rated 3 out of 5
July 18, 2022

Does what it says been using it for my VW Passat 2013 and Vauxhall Astra 2014. Cleared many error dashboard lights – from M.1993 | March 21, 2022

M.1993 – AUTOAID
Rated 5 out of 5
July 18, 2022

I brought this for my Peugeot 407 as I was getting an intermittent fault on it. I have to say this is a brilliant tool and it can do so much for such a small price. It was nice and easy to set up on my computer with the easy to follow instructions supplied in the box. The product is very well made and looks like it would work well for quite some time. I would recommend this product to any one who knows a bit about cars and wants to fix there car them selves. – from Customer | March 21, 2022

CUSTOMER – AUTOAID
Rated 1 out of 5
July 18, 2022

This absurd… I went to website to check if it can read my ABS codes to my car and it shows it does but it don’t it shows no fault and just keeps loading forever with no explanation. Manual was all in German but I got it set up and running but not showing the code. Im so pist off it’s my 3rd Obd2 scanner that claims to read it for my car but it does not. I even selected diffrent year model to try out and always the same result. Website says it’s subscription based software — what??? why.? What a rip off scammy unfinished product…. – from Qmorth | March 21, 2022

QMORTH – AUTOAID

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Congratulations to Carly OBD

The Unrivaled Champion of Our OBD Device Showdown!

Breaking through the competition with stellar performance, unmatched diagnostics, and exceptional user experience, Carly OBD is our ‘Best OBD Device of 2023′! 

Excellence you can trust, the power of diagnostics in your hand – that’s Carly OBD.

Experience the Carly Difference today – the ultimate partner for your vehicle’s health and performance!